Terms of Service

These terms govern your use of the Nova Haus website and any purchase you make from us. By placing an order you agree to these terms.

1. About us

Nova Haus is an online retailer based in the United Kingdom. Contact: alyjani54@gmail.com.

2. Orders

An order is accepted when we send you a dispatch confirmation. We may cancel or refuse an order at any time, for example where an item is unavailable or mispriced, in which case we will refund you in full.

3. Prices & payment

Prices are shown in your local currency where supported. UK prices include VAT where applicable; US prices exclude sales tax, which is added at checkout where required. Payment is taken at the time of order through our secure payment provider.

4. Delivery

Delivery times are estimates and set out in our Shipping Policy. Risk in the goods passes to you on delivery.

5. Returns & refunds

See our Refund Policy. Nothing in these terms affects your statutory rights.

6. Product information

We make every effort to display products accurately, but colours and sizing may vary slightly. If a product differs materially from its description you may return it under our Refund Policy.

7. Intellectual property

All content on this site is owned by or licensed to Nova Haus and may not be reproduced without permission.

8. Liability

We are not liable for indirect or consequential loss. Nothing in these terms limits liability for death, personal injury, fraud or any liability that cannot be excluded by law.

9. Governing law

These terms are governed by the laws of England and Wales. Consumers in other countries keep the protection of mandatory local consumer laws.

10. Changes

We may update these terms from time to time; the version in force when you order applies to that order.